---
title: PagerDuty
description: Notification Center supports the PagerDuty destination type, with one-way service-key and two-way bi-directional connector paths.
url: https://coralogix.com/docs/user-guides/notification-center/destination-types/pagerduty/
product: notifications
feature: Notification Center
feature_id: notification-center
feature_identifier: notifications/notification-center
last_updated: '2026-07-06'
---

# PagerDuty

This guide outlines the PagerDuty connector type.

## Connector paths

The PagerDuty connector has two paths:

* **Service key**: sends alerts and Cases one way to a single PagerDuty service, using a service integration key. This is the original PagerDuty connector and does not change.
* **Bi-directional**: keeps Cases and PagerDuty incidents in sync in both directions, using an account-level PagerDuty integration. It applies to Cases only and is opt-in. See the [PagerDuty Bi-directional integration](https://coralogix.com/docs/integrations/pull/pagerduty.md).

## Connector configuration

A connector is a specific integration instance within a destination type that links Coralogix to a third-party vendor. The connector configuration defines how the connector communicates with its destination type and varies by destination type. See the [PagerDuty connector configuration](https://coralogix.com/docs/user-guides/notification-center/destination-types/pagerduty/connector-config.md) for details.

## Message configuration

Each destination type has a notification schema structure per output type. Schemas define the structure of the message sent to the destination type. Presets expose this message configuration in a reusable format. See the [PagerDuty message configuration](https://coralogix.com/docs/user-guides/notification-center/destination-types/pagerduty/schema-structure.md) for details.

## Next steps

[PagerDuty connector config](https://coralogix.com/docs/user-guides/notification-center/destination-types/pagerduty/connector-config.md)[PagerDuty message config](https://coralogix.com/docs/user-guides/notification-center/destination-types/pagerduty/schema-structure.md)[Route alerts to PagerDuty](https://coralogix.com/docs/user-guides/notification-center/user-scenarios/alerts-to-pagerduty.md)